Saturday, August 19, 2017

Monday, June 26, 2017

Tech Connect Fair

Moody's Tech Connect Fair was on June 23rd with District H Council Member Karla Cisneros in attendance.

Friday, June 23, 2017

Interlibrary Loan Instructions

Hello Everyone,
Please familiarize yourself with the ILL Training PDF.  I will add it to the Staff Links on the right hand side also for easier reference later on.
Interlibrary Loan Instructions

Friday, June 9, 2017

SRP Certificate

When a downloaded SRP Certificate is saved to the computer you can open it up and go to Tools Fill & Sign to type the name and location of the branch then print for the customer.

EAP

If you need to contact EAP, the number is now 832-393-6510. The counselor assigned to the library is Dr. Darren Gardner.

Wednesday, April 19, 2017

SRP 2017 Game On Beanstalk Software

 Beanstalk Demo
                             ↖
Use the Demo Account to Practice with the software after the training session.
Begin by creating an account. Make sure the first name begins with HPL_ 
 Youth Services will delete the test accounts later on. 
        
  Example: HPL_Richard
Then test the following functions:
1.      Logging books/minutes (babies and toddlers default to Books everyone else defaults to Minutes)                
2.      Switching Account Creators (the Creator is the adult or main account that the rest of the family is logged under)
3.      Attending programs (enter special codes) Animal program (code is ATOZEBRA)
4.       Award prizes to your test accounts 

Here is the link from the Youth Service Mtg I tried to simplify it and some of the links didn't work at the time of our training, but you can go back and review it when you are trying the demo out later YS PP Training
USERNAME-MOO
PASSWORD-library


Tuesday, January 31, 2017

Important Alarm Code Update

If an employee forgets his or her alarm code; or re-enters the building after setting the alarm, please call the on call Investigator immediately at 832-393-8478.  The employee may be unaware that a false alarm has been activated.  

Mary Wagoner, M.L.I.S.
Houston Public Library | Customer Experience
Sr. Manager, Special Projects

Wednesday, January 25, 2017

Update My Link Account

Customers can use the Update My Link Account form if they wish to change their email, phone, address, name or renew their card.  This will save everyone a lot of time including staff!
 Update my Link Account
 Circulation Administration checks and updates the account and contacts the customer if this is needed.

Comment pop ups are added if they update customer's address etc... Please remove the comment once you have verified it.


For questions or help contact

 Email - Virtual Library Services @ hplvirtuallibrary@houstontx.gov